Privacy Policy
Last Updated: November 1, 2025
1. Introduction
Eways Event Decorations ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a quote or contact us
- Book our services
- Subscribe to our newsletter
- Fill out forms on our website
This information may include:
- Name and contact details (email, phone number, address)
- Event details and preferences
- Payment information
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- Operating system
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process your bookings and transactions
- Respond to your inquiries and provide customer support
- Send you quotes, confirmations, and service updates
- Improve our website and services
- Send marketing communications (with your consent)
- Prevent fraud and enhance security
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our business (e.g., payment processors, hosting providers)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your data
- Portability: Request transfer of your data
- Withdraw Consent: Withdraw consent for marketing communications
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Information
For questions about this Privacy Policy, please contact us:
Eways Event Decorations
Unit 4b Charles Holland St, Willenhall WV13 1NQ
+44 7940 484952
info@ewayseventsdeco.com